SUPPORT

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Below is all the information you need to contact us either by phone, postal mail or email

Introduction | Email | Telephone | Mail | Fax | Alderney

If you have any problems, questions or feedback regarding any aspect of our site, then please take a look below at our current channels of communication. So that you're aware, our Customer Service team is on hand to help with any account-related issue 24 hours a day, 7 days a week.


Email

We respond to all emails individually and usually reply within 2 hours. Please use the following email addresses to contact us:

members@foxycasino.com - For help operating your existing account
tech@foxycasino.com - For help with any technical questions
games@foxycasino.com - For questions relating to any of our games
promotions@foxycasino.com - For all promotion-related queries.
vipmanager@foxycasino.com - If you are, or wish to be come a VIP, this is the best channel through which to email.
casinomanager@foxycasino.com - If you have any questions or comments regarding the overall service, web-site content or performance as a whole, please drop an email to our Casino Manager. The reply time may be longer than our Customer Service but each email will be replied to individually.
info@foxycasino.com - For all other enquiries


Telephone

Members calling within the UK please phone:
0845 456 5439 - Local Rate Call Charges Apply

Members calling from outside the UK please phone:
+44 845 456 5439


Please note that all our calls are recorded and monitored for quality and training purposes.


Mail to:

Foxy Casino Customer Service
PO Box 4240
Leamington Spa
CV32 9BX

Fax

You can send us a fax to:
+44 (0) 845 458 0896


The Alderney Gambling Control Commission


Write to:

PO Box 15
Alderney
Channel Islands
GY9 3HT

http://www.gamblingcontrol.org

For general questions please visit our Frequently Asked Questions page.